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COVID-19 & Illness
Clinic Policies

NAPA Center is dedicated to providing direct center-based therapy services while ensuring the safety of our employees, patients, and their families. We have implemented the policies and procedures below and will be observing all state and local requirements.

Masking Requirements

We’ve transitioned our masking policy by clinic, in accordance with the latest local regulations and guidelines from health authorities.

Current Masking Requirements by Clinic

  • Los Angeles – Masks optional
  • Boston – Masks optional
  • Austin – Masks optional
  • Denver – Masks optional
  • Chicago – Masks optional

If masks are no longer a requirement of the clinic you are attending but you would prefer them to be worn during your child’s treatment, our therapists will be happy to wear them, so please let them know.

When should I stay home from NAPA?

Downloadable Version

I have a temp above 100.3 but tested negative for COVID – 19
Return when fever free: without the assistance of fever reducing medication (24 hours)

I have lice and did an at home treatment
Return after completing home treatment and no evidence after physical check

I have COVID-19 within the past 5 days
Return 5 days from symptom onset if: fever free 24 hours with resolving symptoms & can wear a mask

I have cold/flu symptoms but tested negative for COVID-19
Return when symptoms have improved: minimum 24 hours from symptom onset and fever free

I have vomited within the past 24 hours
Return when free from vomiting for the past 24 hours

I have an eye infection redness, itching, and or pus
Return when you have doctor’s clearance

I have had diarrhea within the past 24 hours
Return when you are diarrhea free for 24 hours

I have been in the hospital overnight and or emergency room visit
Return when you have doctor’s clearance

Exposure Management

We ask you to remain home if you or any member of your household show symptoms of coronavirus

Positive Test Result
If you, your child, or anybody in your household tests positive for COVID-19, follow the CDC guidelines and consult the guidance of a healthcare physician. If you have been at NAPA within 48 hours of the positive test or symptom onset, please contact a NAPA staff member immediately. If you have no symptoms or your symptoms are resolving and you have not had a fever for 24 hours without the use of fever-reducing medication, you may return to NAPA after 5 days but must wear a mask.

Help us by Doing Your Part
We ask that you join in our safety measures by taking part in the following activities:

  • Please let our staff know if you have any symptoms of illness
  • Practice your own social distancing while inside of the clinic
  • Sanitize your hands upon entering the facility
  • Wash or sanitize your hands before and after each treatment session
  • Please don’t hesitate to ask any of our staff to clean something for you if you have any concerns
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