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COVID-19 & Illness
Clinic Policies

NAPA Center is dedicated to providing direct center-based therapy services while ensuring the safety of our employees, patients, and their families. We have implemented the policies and procedures below and will be observing all state and local requirements.

Masking Requirements

We’ve transitioned our masking policy by clinic, in accordance with the latest local regulations and guidelines from health authorities.

Current Masking Requirements by Clinic

  • Los Angeles – Masks optional
  • Boston – Masks optional
  • Austin – Masks optional
  • Denver – Masks recommended
  • Chicago – Masks optional

If masks are no longer a requirement of the clinic you are attending but you would prefer them to be worn during your child’s treatment, our therapists will be happy to wear them, so please let them know.

When should I stay home from NAPA?

I have a temp above 100.3 but tested negative for COVID – 19
Return when fever free: without the assistance of fever reducing medication (24 hours)

I have lice and did an at home treatment
Return after completing home treatment and no evidence after physical check

I have COVID-19 and recently tested positive
Return with a mask for a min. of 5 days when fever-free without the use of fever reducing medication for 24 hours and reduction in all symptoms

I have cold/flu symptoms but tested negative for COVID-19
Return when symptoms have improved: minimum 24 hours from symptom onset and fever free

I have vomited within the past 24 hours
Return when free from vomiting for the past 24 hours

I have an eye infection redness, itching, and or pus
Return when you have doctor’s clearance

I have had diarrhea within the past 24 hours
Return when you are diarrhea free for 24 hours

I have been in the hospital overnight and or emergency room visit
Return when you have doctor’s clearance

Exposure Management

We ask you to remain home if you or any member of your household show symptoms of coronavirus

Positive Test Result
If you, your child, or anyone in your household tests positive for COVID-19, please follow local CDC guidelines. If you were at NAPA within 48 hours of the positive test or symptom onset, please contact a NAPA staff member immediately.

The patient can return to the clinic when their symptoms have improved overall. If a fever was present, return when you have been fever-free without the use of fever-reducing medications for at least twenty-four (24) hours.

Upon returning to the clinic, we ask that you take additional precautions and wear a mask for a minimum of five (5) days from the onset of symptoms. Depending on the severity of your symptoms, you may need to wear a mask for up to ten (10) days. If you are unable to wear a mask, we kindly ask that you remain out of the clinic for five (5) days from the positive test result. Your well-being is of the utmost importance to us.

Help us by Doing Your Part
We ask that you join in our safety measures by taking part in the following activities:

  • Please let our staff know if you have any symptoms of illness
  • Practice your own social distancing while inside of the clinic
  • Sanitize your hands upon entering the facility
  • Wash or sanitize your hands before and after each treatment session
  • Please don’t hesitate to ask any of our staff to clean something for you if you have any concerns
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